This statement explains the privacy and the data protection practices which apply to www.hawkinsandsmith.co.uk as provided by Hawkins & Smith Ltd.
Our aim is to safeguard our users' privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain what information we collect, what we do with it and what controls you have.
At Hawkins & Smith we are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access. The computers that store the information are kept in a secure facility with restricted physical access, and we use secure firewalls and other measures to restrict electronic access.
Any personal information such as name, postal address, telephone number, and email address given via this website will only be used to provide a requested service and will not be disclosed to any other third party without your prior permission or unless we are required to do so by law.
Any non-personal information such as IP address, pages accessed, and files downloaded will only be used to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it is simply used to enable us to monitor and improve our service.
Any personal information submitted via our website must be treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner's web site at www.dataprotection.gov.uk, or read the Act online at www.hmso.gov.uk/acts/acts1998/19980029.htm.
We may collect, hold and use some of your personal data and so here will provide more information about how this works.
Please read it carefully and ensure that you understand it. If you do not accept and agree with any part of it please stop using the website immediately, because your continuing use of our website will be seen as your acceptance of it.
Meanings of phrases within this document:
Data - Any information that a user of the website provides to us, through our “Contact” page, or through emailing us relating to any person who can be directly or indirectly identified from that information.
We/Us/Our - Hawkins and Smith Ltd. 12 Shore Road, East Wittering.
Chichester. West Sussex. PO20 8EG
You/Your - A user of the website
The Website - www.hawkinsandsmith.co.uk
Hawkins and Smith Ltd
Our VAT number is 20835973
We are a member of The Ombudsman Scheme and National Association of Estate Agents (NAEA)
If you have any questions about the website or the use of your data, please contact us at [email protected] or 01243 671900
As a user you have the following rights -
Except where you contact us directly through any of our contact options available on the Website you we do not collect any personal data from you.
If you contact us or send us an email, we will retain the details you provide to us including your name, your email address, and any other information which you choose to give us.
We do place cookies on your computer or device
The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Where we hold any personal information, it will be processed and stored securely, for no longer than is necessary, considering the reason it was provided to us.
We will potentially -
We will delete your personal information once your request has been met or the service has been provided, except where –
You have the right to withdraw your consent to us using your data and to request that we delete it.
We will not share any of your data with any third parties for any purposes.
Your data will only be stored in the UK.
You have a right to ask for a copy of any personal information we hold on you free of charge. Please contact us to make a request at [email protected] or 01243 671900
We recommend that you check this page regularly to keep up-to-date, as we reserve the right to change this Policy from time to time if our policies change or the law changes. Any changes will be posted on this page of the website and you will be deemed to have accepted changes to the Policy on your first use of the website following the changes.
This Policy applies only to your use of this website. The website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.
If you have any cause for complaint about our use of your personal data, please contact us at [email protected] or 01243 671900
We will address your concerns and attempt to solve the problem to your satisfaction.
You also have the right to lodge a complaint with the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office, or your local Citizens Advice Bureau.